Why E2O

You can get the world’s best EHR system but what good is it, if you do not have the right team to support it. And most product companies leave a client hanging the moment an EHR implementation is completed. But time and again it is proven that the real success of an EHR implementation is the ongoing support.


The biggest difference between E2O Health  and our competitors is our absolute, gold standard commitment to supporting our customers, establishing trust and confidence as the foundation of our partnership.  A solid promise and a very strong resolve to fulfill that promise to our customers are what drive us each day. This is a part of our organization’s DNA. Read what our clients have to save about us.

Our differentiators:

 

Guarantee
 24x7 Availability
Friendly Personnel
 Reliability

 

        • We guarantee our work and won't let any project or anyone of our client's employees fall through the cracks throughout our engagement and beyond
        • Highly trained and qualified staff to support your needs
        • We are available 24x7 to assist you with your needs
        • We provide you with fast paced result oriented team to achieve your Meaningful Use objectives
        • We are extremely committed to assist you with meaningful use and beyond
        • Personable dedicated staff committed for your success –( You will love working with us)

 

Gold Standard Support & Services

        • Implementation: We pre-load your NextGen system with payer and clinical intelligence, such as claims rules for Medicare and other payers, fee schedules, medications, and procedure and diagnosis codes to help get practices documenting and submitting electronic claims quickly after NextGen is installed.

        • Training: Our multiple training options support different schedules and needs. Physicians and staff can attend courses at one of our four state-of-the-art facilities, take self-paced online eLearning, and train virtually by WebEx.

        • Post Go-Live Support: To help your practice transition to your NextGen system, we assign a dedicated customer care specialist who can help you with tracking support calls, additional training requests, licenses, upcoming releases, new features, questions, and concerns, at no additional cost.